Privacy Policy
At Taking Care WA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Privacy Act 1988 and the Australian Privacy Principles.
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Information We Collect
We collect personal information that is necessary for us to provide our services. The types of information we may collect include:
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Personal Details: Name, date of birth, address, phone number, email address.
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NDIS Information: NDIS number, plan details, goals, and supports required.
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Health Information: Medical history, medications, disability details, and related health information.
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Financial Information: Bank details, payment information for billing purposes.
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Other Information: Any other information you provide that is relevant to the services we offer.
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How We Collect Information
We collect personal information in various ways, including:
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Directly from you through forms, emails, phone calls, or face-to-face meetings.
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From third parties, such as healthcare providers, when necessary for service delivery.
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Through our website, including contact forms and online inquiries.
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Use of Information
We use your personal information to:
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Provide NDIS services tailored to your needs.
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Communicate with you regarding your services and support.
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Manage and administer your NDIS plan.
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Ensure compliance with legal and regulatory requirements.
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Improve our services and the user experience on our website.
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Storage and Security of Information
We are committed to safeguarding your personal information. We store your information in both electronic and physical formats with security measures in place to protect against unauthorized access, misuse, loss, or disclosure. These measures include:
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Secure, password-protected databases and systems.
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Restricted access to personal information only to authorized personnel.
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Regular review and update of our security practices and technologies.
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Disclosure of Information
We do not disclose your personal information to third parties except:
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With your consent.
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When required or authorized by law.
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To service providers who assist us in delivering our services, under strict confidentiality agreements.
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Access to Your Information
You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details provided below.
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Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be available on our website.
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Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Taking Care WA
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Phone: 0431581912
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By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Thank you for trusting Taking Care WA with your personal information.